Shipping policy

Next Day Shipping Policy

Effective Date: 12/24/2023

At reefwise, we understand the importance of receiving your ordered products promptly. To provide our customers with an expedited shipping option, we offer a Next Day Shipping service. Please review the following policy details:

1. Eligibility: Next Day Shipping is available for orders placed within the continental [or specify applicable regions] United States. Orders must be placed by [specific time, e.g., 2:00 PM local time] to be eligible for next day delivery.

2. Order Processing: Orders placed with Next Day Shipping will be processed and shipped on the same day, provided the order is confirmed and payment is authorized before the specified cutoff time.

3. Delivery Timeframe: Next Day Shipping guarantees delivery of your order on the next business day following the shipping date. Business days exclude weekends and public holidays.

4. Shipping Carrier: Next Day Shipping orders will be shipped via a reputable and expedited shipping carrier chosen by reefwise. The carrier will be specified at the time of order confirmation.

5. Shipping Costs: The cost of Next Day Shipping will be calculated and presented to you during the checkout process. This cost is in addition to the standard shipping charges and is non-refundable.

6. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment in real-time.

7. Order Modifications: Please note that once an order has been placed with Next Day Shipping, modifications or cancellations may not be possible. It is important to review your order carefully before confirming the purchase.

8. Delivery Address: It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. Reefwise, will not be responsible for delays or delivery issues arising from incorrect or incomplete address information.

9. Exceptions: Next Day Shipping may not be available for certain remote or rural locations. In such cases, we will notify you promptly and explore alternative shipping options.

10. Contact Information: For inquiries related to Next Day Shipping or assistance with tracking your order, please contact our customer service team at reefwiseonline@gmail.com or 708-548-2274.

Thank you for choosing reefwise. We are committed to delivering your orders with speed and reliability.

Sincerely,

reefwiseonline@gmail.com
5401 Patton Dr #105, Lisle, IL 60532
708-548-2274